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Gone are the days of charging the user...?

Internet
The thought of charging a user for use of your Internet-based product/service seems like it might be quickly becoming a thing of the past. Google (among others) has steadily been offering more and more feature-rich applications for FREE. For example, if you ever wanted to sell web mail or stat tracking you might just want to reconsider your efforts.

 

I think that the onset of such awesome free services has conditioned our average internet user to expect everything for free. Would you pay for an account on one of the blogging sites? (Or more specifically, would you pay a monthly fee every month to have a blog somewhere?) Can you imagine actually paying for a Hotmail account?

I have read some opinions that the days of making money off of advertising are dwindling. Maybe because the user is numb to ads?. I'm sure there is some sort of bell curve to this trend, but even if we are the downside for ad-revenue monetized services there is still a lot being spent (see MySpace+Google).

So, what happens if our users become so blind to the advertisements and so spoiled by the awesome free stuff? Do we try to entice even MORE users to “please take this free thing, please!” in order to make up for the reduced cpm rates? Or is it time to start charging again?

EDIT: On reread it sounds like I am complaining...I am not. I personally enjoy a lot of the great free stuff out there and hope it continues. I was just contemplating how to realize some income off of such a service (like InstantSpot ) while keeping it free (and of course bada$$).

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Internet
Keith Peters said:
 
I think advertising is alive and well on the web. You could say people are blind to commercials on TV, and use various programs to skip them, but TV advertising is going strong. Wherever you have a one foot square rectangle that millions of people are staring at 8+ hours a day, you can bet that advertisers are going to pay good money to get a slice of that.
 
posted 1089 days ago
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I think that is true, and helps to underline the need for a ton of users.

What would be easier... sell X number of memberships and make $100/month or give away X*1000 (or something) and make $100/month in ad revenue?

Then, in order to really ramp up your user base, it makes a lot of sense to spend money to advertise your free service.

This is not new, I realize...but the topic is new again for me, sense we are actually facing it.
 
posted 1089 days ago
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Joshua Cyr said:
 
One thing we don't see much of in web advertising is a focus purely on branding. In TV and magazine ads often it is for brand enforcement and recognition. There may also be a call to action (visit your Ford dealer today, etc) but often it is just to remind us they exist so we consider them when we are ready to buy or trigger us to get up and open the gridge for a Bud right now before the game starts back up.

In the web world we are really focused on pay per click or conversions. It is great for many, but we really don't see Coke or Pepsi or Burger King working their branding magic to get eyeballs. I am really interested to see if / when that will happen.

As for free services a popular model now is to go after user bases quickly with a free kick butt product with the aim of a buyout by a major player who wants those eyeballs (or in the site analytics google wants the traffic/usage information). It isn't about short term profit but long term mega payout. High risk and requires someone with enough capital to sustain themselves until the event.

I have often wondered how hard it would be to build a visitorville.com clone with Flex. There must be a way to make money off of it and offer it for free.
 
posted 1089 days ago
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Interestingly enough, even though we want to grow the InstantSpot product (not aiming for short term profits) we haven't made a conscious decision to really attack the sellout angle.

Not sure where that puts us in the smart vs stupid line-up. :)
 
posted 1089 days ago
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Mark Fuqua said:
 
The web ad model works pretty well...I just clicked on your for sale link above and right there next to your listings for memory you want to sell was a google ad for compaq memory!
 
posted 1089 days ago
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Mark, where do I ship the memory? :)

I think the content-driven ads are very often accurate, but are they effective? And at what volume (of impressions) do they become worth anything? Should sites like InstantSpot charge money for memberships instead of running ads?

I don't think we would have anywhere near the users we currently have if we charged for service.

Lets say we start charging $X/month for a site, but we only get 1 sign-up per 100 new visitors...OR we give it away for free, get 15 new sign-ups per 100 new visitors and hope that a couple of the users generate some good (search engine indexable) content and tell all of their friends/family about their cool new site and eventually make that $X/month via impressions/clicks.
 
posted 1089 days ago
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Joshua Cyr said:
 
Do you have enough users now to make estimates on revenue per user? Meaning can you say something like 'on average we get $x.xx per user per month in revenue. Maybe 50- cents, maybe a few dollars, whatever. Then figure that dollar amount times x users vs one paying user. It should allow you to do some quick comparisons of 1 paying user would equal how many non paying. Of that how likely are you to get enough paying customers vs lots more non paying customers.

Maybe its too early to make real predictions. I have been told a 2% click through for google ads is pretty good, which matches my experience in general. That requires a LOT of traffic for low paying keywords.
 
posted 1089 days ago
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